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Discover how Europe’s leading owner and operator of economy and midscale hotels aligned its leadership, embedded core values, and accelerated a learning culture across 20,000 employees in 22 countries.

What L&D leaders will learn:

  • Turn strategy into behavior
    How Essendi made values Care, Dare, Empower part of daily decisions and rituals, supported by leadership visibility and engaging learning experiences.

  • Design for adoption
    How curated, role-specific content, a Manager Hub, and clear communications unlocked platform value and created momentum, increasing learner adoption from 17% to 76%.

  • Operationalize culture at scale
    The two-month, gamified “Values for Impact Challenge” that blended scenarios, peer discussions, and regional recognition to drive participation.

  • Build a future-ready foundation
    The five-pillar strategy across leadership development, workforce planning, L&D, culture integration, and change management.

“CrossKnowledge provided the expertise and structure to translate our values into practical behaviors. Their team helped us create a learning journey that truly engaged our global workforce and made our culture tangible at every organizational level.” 

Sandrine Leligois
VP People Development, Engagement & Change, Essendi